Passive-aggressiveness is a warning sign your employer isn’t transparent enough. We’ve all played the game of telephone at work:  tell a colleague something and a few teammates later the story is blown completely out of proportion. In short order, an internal political battle is brewing — all built on speculation. It’s easy to happen when…

 What does it mean to be a transparent manager? One of the fundamental choices every leader or manager has to make is how accessible you’ll be. I adopted a philosophy inspired by management guru Tom Peters called, “management by wandering around.” I tried to spend about one-third of my time meeting teammates where they worked, listening…

How to make decision-making transparent in your workplace Human behavior is at the heart of transparency, and the way human behavior expresses itself in any organization is how corporate culture impacts decision-making. However, if I have learned anything listening to hundreds of customers over the past decade, it is that no two companies have exactly…

When decision-making isn’t transparent I once had the pleasure of spending an hour by myself with one of the world’s great managers — Jack Welch. I have never forgotten the advice he gave me, and I’ve quoted him hundreds of times since I met him in 2003, not long after he retired from General Electric…